Singapore - Phone
All Singapore telephone numbers have 8 digits. Mobile numbers begin with 9, all other numbers begin with 6. There are no district codes. The Singapore country code is 65.
Three companies offer a mixture of local fixed line, international and mobile connections with different payment options including pre-paid cards. Mobile phones can also be used for paging and for sending text messages (SMS). Phone companies also offer international roaming services.
Singtel is the largest telephone company and currently the only company providing a fixed line local calls service. Also provides IDD (International Direct Dialing) and mobile services. Starhub has a mobile service and an IDD service. The M1 company has a mobile service only. A few companies that provide only an IDD service are listed at the end of this section.
A home telephone line should be organized for you by your real estate agent. If you have to make the arrangements yourself you can obtain an application form from any post office or SingTel Hello! Shop. Application forms for mobile phone contracts can be obtained from the relevant stores (see below). You will need to show your passport and employment pass when submitting the applications.
The three mobile phone companies also offer pre-paid cards for those people who do not want a mobile phone contract with monthly fees. They offer a variety of ways for topping up the card including through some bank ATM’s.
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SingTel
31 Exeter Road
#01-00 Comcentre Atrium
website: www.singtel.com
Some useful Singtel numbers are:
Residential Line Enquiries and Applications (local toll-free) 1609
Fault Reporting 1608
Billing Enquiry 1688
Paging Service Hotline 1620
Local Directory Assistance 100 - Directory information is a chargeable service. SingTel business and residential telephone lines subscribers are given five free numbers per month. From the sixth number requested the charge is 30 cents per number. -
Singtel Access Codes for calling overseas
IDD 001
BudgetCall 013 (a cheaper international calls service that you have to sign up for)
Making an overseas call dial
001-country code-area code-telephone number
International Call Assistance 104 - Request for overseas telephone number via 104 is charged at $4.50 per listed number. For free information on overseas numbers visit
http://yellowpages.com.sg/international -
SingTel Mobile Services 1626
Hello! Shops- a chain of Singtel telecommunication stores where you can purchase, telephones, mobile phones, PDA’s and phone cards. At the Customer Service counter you can apply for a telephone line or a mobile phone contract and make billing enquiries. At many locations including:
Hello!@Orchard
270 Orchard Road
#01-01 Crown Prince Hotel Shopping Annex (opposite Mandarin Hotel) -
StarHub Mobile phone and IDD 008
Tel: + 65 1633
StarHub shops
51 Cuppage Road, #01-01 Starhub Centre
1 Raffles Place, #B1-02 OUB Centre
435 Orchard Road, #01-05 Wisma Atria
website: www.starhub.com.sg -
Mobileone (M1)
Mobile phone enquiry Tel 1627
Paging enquiry Tel 1622
website: www.m1.com.sg
Customer service centres at many locations including at
290 Orchard Road
#B1-19/20 Paragon Shopping Centre
M1 shop hotline (for location of stores) 1800-843 838
Mobile phone service including a plan for PDA’s with wireless connectivity.
Pre-paid cards are available from 7-Eleven outlets and Singapore Post.
M Card customer service hotline 1800 843 8288 -
Low-cost IDD calls
Phoenix Communications Tel 1516
151 Chin Swee Road
#04-08 Manhattan House
Singapore
169876
To subscribe
Tel: + 65 6838 1516
Fax: + 65 6834 1516
email [email protected]
website: www.phoenixcomms.com
International Calls
Three companies offer a mixture of local fixed line, international and
mobile connections with different payment options including pre-paid cards.
Mobile phones can also be used for paging and for sending text messages
(SMS). Phone companies also offer international roaming services.
Singtel is the largest telephone company and currently the
only company providing a fixed line local calls service. Also provides IDD
(International Direct Dialing) and mobile services. Starhub has a mobile
service and an IDD service. The M1 company has a mobile service only. A few
companies that provide only an IDD service are listed at the end of this
section.
Singtel Access Codes for calling overseas
IDD 001
BudgetCall 013 (a cheaper international calls service that you have to sign
up for)
Making an overseas call dial
001-country code-area code-telephone number
International Call Assistance 104 - Request for overseas telephone number
via 104 is charged at $4.50 per listed number. For free information on
overseas numbers visit http://yellowpages.com.sg/international
