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Singapore - Phone

All Singapore telephone numbers have 8 digits. Mobile numbers begin with 9, all other numbers begin with 6. There are no district codes. The Singapore country code is 65.

Three companies offer a mixture of local fixed line, international and mobile connections with different payment options including pre-paid cards. Mobile phones can also be used for paging and for sending text messages (SMS). Phone companies also offer international roaming services.

Singtel is the largest telephone company and currently the only company providing a fixed line local calls service. Also provides IDD (International Direct Dialing) and mobile services. Starhub has a mobile service and an IDD service. The M1 company has a mobile service only. A few companies that provide only an IDD service are listed at the end of this section.

A home telephone line should be organized for you by your real estate agent. If you have to make the arrangements yourself you can obtain an application form from any post office or SingTel Hello! Shop. Application forms for mobile phone contracts can be obtained from the relevant stores (see below). You will need to show your passport and employment pass when submitting the applications.

The three mobile phone companies also offer pre-paid cards for those people who do not want a mobile phone contract with monthly fees. They offer a variety of ways for topping up the card including through some bank ATM’s.

  • SingTel
    31 Exeter Road
    #01-00 Comcentre Atrium
    website: www.singtel.com
    Some useful Singtel numbers are:
    Residential Line Enquiries and Applications (local toll-free) 1609
    Fault Reporting 1608
    Billing Enquiry 1688
    Paging Service Hotline 1620
    Local Directory Assistance 100 - Directory information is a chargeable service. SingTel business and residential telephone lines subscribers are given five free numbers per month. From the sixth number requested the charge is 30 cents per number.
  • Singtel Access Codes for calling overseas
    IDD 001
    BudgetCall 013 (a cheaper international calls service that you have to sign up for)
    Making an overseas call dial
    001-country code-area code-telephone number
    International Call Assistance 104 - Request for overseas telephone number via 104 is charged at $4.50 per listed number. For free information on overseas numbers visit
    http://yellowpages.com.sg/international
  • SingTel Mobile Services 1626
    Hello! Shops- a chain of Singtel telecommunication stores where you can purchase, telephones, mobile phones, PDA’s and phone cards. At the Customer Service counter you can apply for a telephone line or a mobile phone contract and make billing enquiries. At many locations including:

    [email protected]
    270 Orchard Road
    #01-01 Crown Prince Hotel Shopping Annex (opposite Mandarin Hotel)
  • StarHub Mobile phone and IDD 008
    Tel: + 65  1633 
    StarHub shops
    51 Cuppage Road, #01-01 Starhub Centre
    1 Raffles Place, #B1-02 OUB Centre
    435 Orchard Road, #01-05 Wisma Atria
    website: www.starhub.com.sg
  • StarHub Customer Service Centre
    59 Killiney Road
    Tel: + 65 6873 7373
    email: [email protected]
  • Mobileone (M1)
    Mobile phone enquiry Tel 1627
    Paging enquiry Tel 1622
    website: www.m1.com.sg
    Customer service centres at many locations including at
    290 Orchard Road
    #B1-19/20 Paragon Shopping Centre
    M1 shop hotline (for location of stores) 1800-843 838
    Mobile phone service including a plan for PDA’s with wireless connectivity.
    Pre-paid cards are available from 7-Eleven outlets and Singapore Post.
    M Card customer service hotline 1800 843 8288 
  • Low-cost IDD calls
    Phoenix Communications Tel 1516
    151 Chin Swee Road
    #04-08 Manhattan House
    Singapore
    169876
    To subscribe
    Tel: + 65 6838 1516
    Fax: + 65 6834 1516
    email [email protected]
    website: www.phoenixcomms.com

International Calls
Three companies offer a mixture of local fixed line, international and mobile connections with different payment options including pre-paid cards. Mobile phones can also be used for paging and for sending text messages (SMS). Phone companies also offer international roaming services.

Singtel is the largest telephone company and currently the only company providing a fixed line local calls service. Also provides IDD (International Direct Dialing) and mobile services. Starhub has a mobile service and an IDD service. The M1 company has a mobile service only. A few companies that provide only an IDD service are listed at the end of this section.

Singtel Access Codes for calling overseas
IDD 001
BudgetCall 013 (a cheaper international calls service that you have to sign up for)
Making an overseas call dial
001-country code-area code-telephone number
International Call Assistance 104 - Request for overseas telephone number via 104 is charged at $4.50 per listed number. For free information on overseas numbers visit  http://yellowpages.com.sg/international

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